These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Client") and [TÊN TIỆM] ("we," "us," "our," or the "Salon"), a nail and beauty services business operating at [ĐỊA CHỈ TIỆM]. By accessing our website, submitting any form, scheduling an appointment, calling, texting, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and services.
1. Acceptance of Terms. Your use of our website and services constitutes acceptance of these Terms in their entirety. We reserve the right to modify, amend, or update these Terms at our sole discretion, and such changes become effective immediately upon posting to our website. It is your responsibility to review these Terms periodically. Continued use of our services following the posting of changes constitutes your acceptance of those changes.
2. Description of Services. [TÊN TIỆM] provides nail care, manicure, pedicure, and related beauty services at our physical location. Service descriptions, availability, staffing, pricing, and hours of operation are subject to change without prior notice and at our sole discretion. Photographs, descriptions, and promotional materials are provided for illustrative purposes only and do not constitute a guarantee of specific results, as outcomes may vary based on individual factors including but not limited to nail condition, skin type, and client-specific circumstances.
3. Communications Consent (SMS, Voice, and Email). By voluntarily providing your telephone number or email address through our website, intake forms, booking calendar, or in person, you expressly consent to receive informational and transactional communications from [TÊN TIỆM], including but not limited to appointment confirmations, reminders, rescheduling notices, and account-related communications, via SMS text message, automated or manual telephone call, and electronic mail. Where you have provided separate, affirmative consent, you may also receive promotional and marketing communications. Message frequency will vary depending on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan; you are solely responsible for any charges imposed by your carrier. You may revoke your consent to receive text messages at any time by replying STOP to any message received from us, and you may request assistance by replying HELP. Consent to receive marketing text messages is not a condition of purchasing any service.
4. Appointments, Rescheduling, and Cancellations. We request a minimum of [X giờ, ví dụ 24 giờ] advance notice for any cancellation or rescheduling of a scheduled appointment. Failure to provide such notice, including failure to appear for a scheduled appointment ("no-show"), may result in a cancellation fee at our sole discretion, the amount of which will be disclosed to you at the time of booking or communicated separately. We reserve the right to decline future bookings from clients with a repeated history of no-shows or late cancellations.
5. Fees, Pricing, and Payment. All fees for services rendered are due in full at the time service is completed unless otherwise agreed to in writing in advance. We accept the following forms of payment: [các phương thức thanh toán, ví dụ: cash, credit/debit card]. Prices are subject to change without notice and may vary based on the specific service selected, nail condition, or add-on services requested during your visit. Gratuities, where applicable, are at the sole discretion of the client and are not included in posted service prices unless otherwise stated.
6. Client Health, Safety, and Assumption of Risk. Certain nail and beauty services involve inherent risks, including but not limited to allergic reactions, skin irritation, or infection, particularly for clients with pre-existing skin conditions, allergies, diabetes, circulatory conditions, or compromised immune systems. You agree to disclose any relevant health conditions, allergies, sensitivities, or concerns to our staff prior to receiving services. You acknowledge and accept that you assume the risks associated with the services you elect to receive, and that [TÊN TIỆM] cannot guarantee the absence of adverse reactions despite the exercise of reasonable care.
7. Limitation of Liability. To the fullest extent permitted by applicable law, [TÊN TIỆM], its owners, employees, contractors, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits or revenues, arising out of or in connection with your use of our services or website, whether based on contract, tort (including negligence), or any other legal theory, except to the extent such damages arise from our gross negligence or willful misconduct. Our total aggregate liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.
8. Indemnification. You agree to indemnify, defend, and hold harmless [TÊN TIỆM] and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your breach of these Terms, your misuse of our services, or your violation of any applicable law or third-party right.
9. Website Use and Intellectual Property. All content on our website, including text, graphics, logos, images, and software, is the property of [TÊN TIỆM] or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.
10. Third-Party Links and Services. Our website may contain links to third-party websites or services that are not owned or controlled by [TÊN TIỆM], including scheduling, payment, and customer relationship management platforms. We are not responsible for the content, privacy practices, or terms of service of any third-party website or service, and your interactions with such third parties are governed solely by their own terms and policies.
11. Dispute Resolution and Governing Law. These Terms shall be governed by and construed in accordance with the laws of the state in which [TÊN TIỆM] is located, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or our services shall first be addressed through good-faith negotiation between the parties. If such dispute cannot be resolved informally, it shall be subject to the exclusive jurisdiction of the state or federal courts located in the county and state where [TÊN TIỆM] operates.
12. Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.
13. Entire Agreement. These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and [TÊN TIỆM] with respect to your use of our website and services, and supersede any prior or contemporaneous agreements, whether written or oral, regarding the same subject matter.
14. Changes to These Terms. We reserve the right to update, amend, or revise these Terms at any time and without prior notice. The effective date above reflects the date of the most recent revision. Your continued use of our services following any such changes constitutes your acceptance of the revised Terms.
15. Contact Us. If you have any questions, concerns, or requests regarding these Terms, please contact us at [EMAIL TIỆM] or [SỐ ĐIỆN THOẠI TIỆM].